Shipping policy

Shipping & Delivery
Free Shipping within Australia

At Thess Allure, we are committed to providing excellent value and service to our customers. That's why we offer FREE SHIPPING on all orders, worldwide.

Delivery Times
We aim to process and dispatch all orders as quickly as possible. Please allow 1-2 business days for order processing. Delivery times within Australia typically range from 10-15 business days, depending on your location.

Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package's progress online. If you have any questions regarding your order, feel free to contact our customer service team.

Lost or Missing Packages
If you believe your package is lost or missing, please contact us immediately. Thess Allure is not responsible for any incorrect addresses provided during the checkout process. Please ensure your billing and shipping address is accurate before completing your order. If we have made an error, we will fully take responsibility for the original order at no additional cost to you.

Customs and Duties
Thess Allure is not responsible for any customs fees or duties that may apply once the items have shipped. By purchasing our products, you consent to the possibility that one or more packages may incur customs fees upon arrival in Australia.

Customer Service
If you have any questions or concerns about your order, shipping, or delivery, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with Thess Allure is exceptional.